How to Pay, Shipping
If you're looking
for information on Udrones way of payment, shipping and returns, you should find it here, if
you are unable to find what you are looking for, please contact us at firstname.lastname@example.org
How to Pay
for Your Orders:
PayPal as it is an easy, safe and fast way to move money around the web. With
Pay Pal you can use your credit card, debit card or bank account to move money
onto your Pay Pal account. If you don't have a Pay Pal account you can set one
up very easily at www.paypal.com.
We also accept payment via Wire transfer, but ONLY for Universities, Colleges or Institutes. No students please. Please communicate with us by mail before placing
If we don't get any email response or payment from an open order by 48 hrs., will be canceled.
ship orders using FedEx International Priority service at this time. The merchandise is
insured and can be tracked all around the world on www.fedex.com.
delivers to the entire world using FedEx shipping in 2 - 3 days to USA and CAN, and 3 - 4 days rest of the world. Mind customs clearance and bad weather delays.
carry a 7 day warranty after you recieved it. The hardware we sell is tested by DIYstore even before we receive it. When we solder and load code on the boards we double check the funcionality of all the Ardupilot Mega features along with the current official code (no BETA versions) .
Please note warranty only covers a manufacturing defect, not a fault caused by
incorrect use or assembly. Please check your order as soon as you receive it.
How to make
must have a RMA Number. This will be issued via email, any items returned
without a RMA number will not be accepted. To receive an RMA number please
email the full details of the hardware being used and the concern you have with
it to email@example.com. Please make sure that your name, contact telephone
number and invoice number is in your RMA email request. Please note we only
cover faulty hardware, we do not offer any warranties on software used without
any unused and unopened hardware or cables will be permitted within a 7 day
period from when you have taken receipt of the goods. After the 7 days, the
sale is considered final. If you return any un-used and unopened incorrectly
ordered parts after the 7 days has elapsed, these products will be subject to a
20% restocking fee. In any case the original shipping charge can't be refunded.
you return must be in the original sealed packaging and in the same condition
as supplied, any returns which have been damaged, scratched, programmed, or
used in anyway will not be accepted. The 20% restocking fee will be taken from
the original sale, and you will be refunded the difference. You will need to
apply for a RMA number before returning any goods, for any reason.
Please use firstname.lastname@example.org
to gain your RMA number. When returning any goods please include a full summary
of why the goods needed to be returned. Once an RMA has been issued you will
have 7 days in which to return your goods, please mark the RMA on the paperwork
enclosed and on the box itself.
not responsible for the goods while in transit to us or the cost of postage to
return the goods to us, please make sure you have taken all precautions to
insure you against loss. We will not be held liable for any loss or damage in
All our goods
are checked during the QC process at the end of their manufacturing process
before they are sent out. Any goods that are faulty, must be returned.
will not accept goods that have clearly been used more than required to test
their functionality or modified from it's original good. Any goods returned which are found to be in working
condition / failed due to lack of knowledge or because the goods have been used
in an environment or manor without the proper protection Udrones will not issue
a refund. In this event the goods can either be returned to the end user at
their own expense or disposed of, the choice will be the end users.
use of any hardware that results in local or international laws being broken,
damage to you, your property or a third party, in no way will Udrones be held
liable for any these damages whatsoever (including without limitation damages
relating to lost revenues or profits, lost data, work stoppage, computer
failure or malfunctions).
on Udrones are given in USD and are exclusive of VAT. Payments are only
accepted in USD.
the right to withdraw or modify any of these conditions at any time.